1. Available Payment Methods

The payment methods available for your purchase are displayed during checkout. Depending on your location and the options enabled for our store, these may include supported credit cards, debit cards, digital wallets, or other payment services.

Availability can vary by country, payment provider, currency, and transaction. Please rely on the payment options actually displayed at checkout rather than assuming that a particular payment method is supported.

2. How to Complete Your Payment

To complete a purchase, select the product you want, review the product description and available options, enter your shipping information, and proceed to checkout. Carefully review the displayed order summary before submitting payment.

Once you submit your order, the payment provider may authorize or process the transaction according to its procedures. An order confirmation or payment notification may be sent to the email address supplied at checkout.

Please check that your contact information, shipping address, and selected product are correct before confirming your order. Incorrect details may delay fulfillment or require additional assistance.

3. Payment Processing and Authorization

Payment transactions may be handled by the commerce platform and the payment providers made available during checkout. These providers may perform authorization checks, fraud screening, identity verification, or other security procedures.

A pending authorization, temporary hold, or transaction displayed by your bank does not always mean that an order has been successfully completed. If you are unsure about a transaction, review your order confirmation and contact your payment provider or our support team before attempting another payment.

4. Currency, Pricing, and Additional Charges

Product prices, shipping fees, taxes, discounts, and other applicable charges are presented on the website or during checkout where applicable. The final order total displayed before purchase is the amount you should review before submitting payment.

If your card or bank account uses a different currency from the transaction currency, your financial institution or payment provider may apply its own exchange rate or foreign transaction fee. Such fees are determined by the relevant provider and may not be included in the store's displayed total.

Please review all charges carefully before confirming the order. If you notice a discrepancy, contact us with your order number and a description of the issue.

5. Protecting Your Payment Information

Avqerion™ aims to support a safer online shopping experience by using the security features available through our commerce platform and relevant payment providers. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Payment data may be collected and processed by the service providers involved in completing your transaction, subject to their applicable privacy and security practices. Please consult our Privacy Policy and the relevant provider's privacy information for further details.

6. Failed, Declined, or Pending Payments

If a payment fails or is declined, first verify that your billing information is correct and that your payment method is active. Your bank may decline a transaction because of spending limits, insufficient funds, fraud prevention measures, international transaction restrictions, or other reasons.

If necessary, contact your bank or payment provider for further information. You may try another payment method that is offered at checkout.

If the payment status is unclear, check whether an order confirmation was issued and whether the transaction is pending or completed. Avoid repeatedly submitting the same payment when an earlier transaction may still be processing.

7. Duplicate Charges and Billing Questions

If you believe you have been charged more than once for the same order, contact us at service@avqerion.com. Include your order number, the approximate transaction date, and a description of the issue.

For your protection, do not include full card details or security codes in your message. We may request limited information reasonably necessary to identify the order or transaction. Your bank or payment provider may also be able to explain pending authorizations or transaction entries.

8. Refunds and Payment Reversals

Refund requests are reviewed under our Return & Refund Policy and any applicable consumer protection requirements. Where a refund is approved, it is generally returned through the original payment method when possible.

The time required for a refund to appear in your account depends on the payment provider, issuing bank, transaction type, and any required processing steps. A refund notification does not necessarily mean that the credit will appear immediately.

If you have questions about an approved refund, contact our customer service team with your order number and any relevant confirmation details.

9. Fraud Prevention and Suspicious Activity

We may review transactions when necessary to help detect suspicious activity, prevent unauthorized purchases, and protect customers and the store. An order may require additional verification or may be delayed or declined when a payment provider or security process identifies a concern.

If you believe someone has used your payment information without authorization, contact your bank or card issuer promptly. Follow their instructions for securing your account, reporting the transaction, and requesting any applicable investigation.

Be cautious of unsolicited messages claiming to represent Avqerion™ that ask for passwords, verification codes, or full payment credentials. If a message seems suspicious, contact us using the contact details published on our website.

10. Third-Party Payment Services

Some checkout and payment functions may be provided by third-party services. Those services may operate under separate terms, privacy notices, eligibility requirements, and security procedures. Their availability and performance may be outside our direct control.

Where appropriate, customers should review the relevant provider's terms and contact the provider directly regarding account-specific payment restrictions or transaction questions.

11. Policy Updates

We may update this Payment & Security Policy when our payment options, checkout procedures, operational practices, or legal obligations change. Updated information will be published on this page with a revised effective date where appropriate. Changes do not override rights that cannot lawfully be excluded.

12. Contact Us

If you need assistance with a payment, checkout problem, transaction discrepancy, or refund status, contact our customer service team. Please include relevant order details while keeping sensitive payment credentials private.

Email: service@avqerion.com

Phone: 15013519328